Privacy Policy
Privacy Policy Effective Date: Mar 2025 Welcome to Finesse Flyer. We value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, [www.finesseflyer.com] ("the Site"), and our services. By using the Site, you agree to the collection and use of information in accordance with this policy. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. ________________________________________ 1. Information We Collect We collect the following types of information: a. Personal Information When you use our Site or services, we may collect personal details such as: •Name •Email address •Phone number •Shipping and billing address •Payment details (in case of purchases) •Profile picture (if applicable) b. Non-Personal Information We may collect data that is not personally identifiable, such as: •IP address •Browser type •Device information •Pages you visit on our website •Referring/Exit pages c. Sensitive Personal Data or Information (SPDI) We may collect sensitive data such as: •Financial details (if applicable) •Health information (if applicable) ________________________________________ 2. How We Collect Information We may collect information through the following methods: •Directly from you: When you register on our website, place an order, contact us, subscribe to newsletters, or participate in surveys or promotions. •Automatically: Through the use of cookies and other tracking technologies as you browse our website. ________________________________________ 3. How We Use Your Information We use your information for the following purposes: •To provide and improve our services and products. •To process transactions and payments. •To communicate with you, including sending updates, newsletters, and marketing communications. •To respond to customer support inquiries and fulfill your requests. •To enhance user experience on the website by customizing content. •To comply with legal obligations. ________________________________________ 4. Sharing Your Information We do not sell, rent, or share your personal data with third parties except in the following circumstances: •Service Providers: We may share your information with third-party service providers (e.g., payment gateways, shipping companies) who help us provide services to you. •Legal Obligations: We may disclose your information when required to do so by law, legal process, or government authorities, or if we believe such action is necessary to comply with legal obligations or protect our rights. •Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of that transaction. ________________________________________ 5. Data Security We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. ________________________________________ 6. Data Retention We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. ________________________________________ 7. Cookies and Tracking Technologies We use cookies to collect data about your browsing activities on our website. These cookies allow us to improve your experience by: •Recognizing your preferences. •Analyzing trends. •Providing customized content. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website. ________________________________________ 8. Your Rights Regarding Your Data Under Indian law, you have the right to: •Access: Request a copy of your personal data. •Rectify: Request correction of any inaccurate or incomplete information. •Delete: Request deletion of your personal data. •Withdraw Consent: If you have previously given consent for processing your data, you have the right to withdraw it at any time. •Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by clicking the unsubscribe link in the emails you receive from us. To exercise any of these rights, please contact us at the details provided below. ________________________________________ 9. Third-Party Websites Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before submitting personal information. ________________________________________ 10. Changes to This Privacy Policy We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal data. ________________________________________ 11. Contact Us If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: [Finesse Flyer] [HUDA Trade Centre, Hyderabad - 500019] [connect@finesseflyer.com] [+91 9391446113] [www.finesseflyer.com] ________________________________________ 12. Governing Law This Privacy Policy is governed by the laws of India. Any disputes arising from or related to this Privacy Policy will be resolved in the courts of Hyderabad, India.
Terms and Conditions
Terms and Conditions Effective Date: Mar 2025 Welcome to Finesse Flyer ("we," "our," or "us"). By accessing or using our website [www.finesseflyer.com] (the "Site") and its services, you agree to comply with and be bound by the following terms and conditions ("Terms"). If you do not agree to these Terms, please do not use the Site. ________________________________________ 1. Acceptance of Terms By using our website, you agree to these Terms and Conditions, including any updates or changes made from time to time. We reserve the right to modify, alter, or update these Terms at any time, and it is your responsibility to review them regularly. Your continued use of the Site after any changes will constitute your acceptance of the new Terms. ________________________________________ 2. Use of the Site You may only use this website for lawful purposes and in accordance with these Terms. You agree not to: •Violate any applicable local, national, or international law or regulation. •Use the Site for fraudulent, illegal, or unauthorized activities. •Impose an unreasonable load on our infrastructure or disrupt the functioning of the Site. •Attempt to access any content or data that you are not authorized to access. ________________________________________ 3. User Accounts If you create an account on our Site, you agree to: •Provide accurate, current, and complete information. •Maintain the confidentiality of your account and password. •Be responsible for all activities that occur under your account. You must notify us immediately if you become aware of any unauthorized use of your account. ________________________________________ 4. Intellectual Property Rights All content on the Site, including text, graphics, logos, images, videos, software, and trademarks, is the property of [Your Website Name] or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content from the Site without prior written consent from us. ________________________________________ 5. Third-Party Links The Site may contain links to third-party websites for your convenience. These links do not imply endorsement or responsibility for the content or practices of those sites. We are not responsible for the privacy practices or content of third-party websites. ________________________________________ 6. Privacy Policy Your use of the Site is also governed by our Privacy Policy, which can be found [here]. By using the Site, you consent to the collection and use of your data as outlined in the Privacy Policy. ________________________________________ 7. Payment Terms (If Applicable) If your use of the Site involves making purchases or payments, you agree to the following: •All transactions will be processed securely. •You are responsible for providing accurate payment information. •All applicable taxes, fees, and shipping charges will be included in the total price. •We reserve the right to refuse or cancel any order for reasons such as insufficient payment information or suspected fraud. ________________________________________ 8. Disclaimer of Warranties The Site and its content are provided "as is" and "as available" without any warranties or representations, either express or implied. We do not warrant that the Site will be uninterrupted or error-free, nor do we make any guarantees regarding the accuracy, completeness, or reliability of the content. ________________________________________ 9. Limitation of Liability To the fullest extent permitted by law, Finesse Flyer shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or its content, even if we have been advised of the possibility of such damages. ________________________________________ 10. Indemnification You agree to indemnify, defend, and hold harmless [Your Website Name], its affiliates, employees, agents, and licensors from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: •Your use of the Site. •Your violation of these Terms. •Your infringement of any third-party rights. ________________________________________ 11. Termination We reserve the right to suspend or terminate your access to the Site or services at our discretion, without notice, if you violate any of these Terms. Upon termination, all rights granted to you under these Terms will cease, and you must immediately stop using the Site. ________________________________________ 12. Governing Law These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, India. ________________________________________ 13. Severability If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect. ________________________________________ 14. Entire Agreement These Terms and any documents or policies referred to herein represent the entire agreement between you and us regarding the use of the Site and supersede any prior agreements or understandings. ________________________________________ 15. Contact Us If you have any questions or concerns regarding these Terms and Conditions, please contact us at: [Finesse Flyer] [HUDA Trade Centre, Hyderabad - 500019] [connect@finesseflyer.com] [+91 9391446113] [www.finesseflyer.com]
Cancellation and Refund Policy
Online Courses Cancellation and Refund Policy Effective Date: Mar 2025 At Finesse Flyer, we strive to provide high-quality online courses to all of our learners. We understand that sometimes plans change, and you may need to cancel or request a refund. Please review our cancellation and refund policy below to understand your rights and options. ________________________________________ 1. Course Enrollment and Payment By enrolling in one of our online courses, you agree to pay the full course fee as outlined on the course page. Payments are made through our secure online payment gateway. ________________________________________ 2. Cancellation Policy a. Cancellation by Learner (You) •You may cancel your course enrollment within [insert number of days, e.g., 7 days] from the date of purchase for a full refund, provided you have not accessed or started the course content. •If you cancel after starting the course but within [insert number of days, e.g., 7 or 14 days], we will issue a partial refund based on the percentage of the course that has been completed or accessed. •No cancellations or refunds will be granted after [insert period, e.g., 30 days] from the date of purchase, or once the course content has been accessed in full. b. Cancellation by Us •We reserve the right to cancel any course or modify its content or delivery method at any time. If we cancel a course, you will receive a full refund for any unused portion of the course. •In cases of force majeure (e.g., natural disasters, technical failures), we may delay or reschedule course offerings. If such circumstances affect your ability to attend or complete a course, you may request a refund or course transfer. ________________________________________ 3. Refund Policy a. Refund Eligibility •Refunds are only available if the cancellation request is made in accordance with our cancellation policy outlined above. •Refunds will be processed to the original payment method within [insert number of days, e.g., 14–30 days] after approval. •If the course has been accessed or completed, no refund will be granted. b. Non-refundable Charges •Some courses may offer additional services or materials, such as certifications, one-on-one coaching, or exclusive access to certain content. These services may not be refundable. •Payment processing fees or any third-party fees (such as payment gateway charges) may also be non-refundable. ________________________________________ 4. How to Request a Cancellation or Refund To request a cancellation or refund, please follow these steps: 1.Send an email to [Your Support Email Address] with the subject line “Course Cancellation and Refund Request.” 2.Include the following details in your email: oName and email address used for enrollment oCourse name and ID oOrder or payment reference number oReason for cancellation (optional) 3.Our customer support team will process your request within [insert time frame, e.g., 5–7 business days] and inform you of the outcome. ________________________________________ 5. Course Transfer (Optional) In case of cancellation, we may offer you the option to transfer your enrollment to a different course or session, subject to availability. Please contact us at [Your Support Email Address] for transfer requests. ________________________________________ 6. No Refunds After Course Completion Once the course has been completed or fully accessed, no refunds will be provided, regardless of whether you have completed the course requirements or not. We recommend that you carefully review the course details and requirements before enrolling. ________________________________________ 7. Modifications to the Cancellation and Refund Policy We reserve the right to modify or update this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about your cancellation and refund rights. ________________________________________ 8. Contact Us If you have any questions or concerns regarding this Cancellation and Refund Policy, please feel free to contact us at: [Finesse Flyer] [HUDA Trade Centre, Hyderabad - 500019] [connect@finesseflyer.com] [+91 9391446113] [www.finesseflyer.com]